Integrated e-commerce is increasingly gaining importance as a strategic company objective. The integration of an online shop in all digital business processes is a decisive factor in terms of offering your customers the best service whilst simultaneously lowering costs. Benefit from our know-how and let us help you to define your strategy and achieve your goals.
With our many years of experience in the implementation of e-commerce projects, the evaluation of new technologies and the analysis of business processes, we can support you in the creation and implementation of your individual e-commerce strategy. Together, we will determine exactly what it is that you want to achieve.
Our e-commerce consultancy package contains tried and tested methods and guidelines which our experts have employed to successfully plan and roll out e-commerce solutions for our clients for over 20 years.
How can silver.solutions support you?
- Comprehensive consulting that takes existing structures into account
- Consideration of sector-specific features and target groups
- Industry experience, especially in the technology field
- Geared towards benefiting the customer
- Best practice examples from 200 projects
- Intelligent integration of different business systems (ERP, CRM, PIM, MAM etc.)
- Analysis of processes and optimisation for the digital world
- Partnership-based thinking and a collaborative eye-to-eye working method
- Involvement of participating software partners
- Usability advice
Off to a good start with the concept and design phase
A sound concept and design phase is the foundation of any good project. silver.solutions asks the right questions, helping you to find the perfect solution for your individual needs.
During this phase, you get to set the course for the success of your e-commerce project. Before the project start, you can clearly define the common goal and bring all essential participants on board - in the end, this saves you not only time, but also money.
What makes a good concept and design phase?
Once the strategic decision to implement a digital strategy has been made, it is essential that all departments are involved in the process as early as possible and their wishes and objectives clarified. What are the goals of the project? Where and how should the technical/specialist departments be supported? Where are synergies desired or required? silver.solutions employs external software and specialist partners at an early stage to fully understand all processes, data and interfaces.
These points usually arise from a specification document which is drawn up for the client. However, this approach is not set in stone, and can be turned on its head, with the above points worked out in conjunction with the client first, resulting in a specification. To promote better understanding of specific tasks, as a general rule, mock-ups, prototypes and clickable dummies are actually created during the concept and design phase.