Service & Support

An e-commerce project is never really finished. It needs to be analysed and optimised continuously. offers ongoing analysis, advice and optimisation of your e-commerce applications. We evaluate trends and check whether you could benefit from them. manages your e-commerce activities, trains your staff and implements changes in small and measurable steps and stages. We take the feedback of your customers into account in order to optimise your application. This allows us to make successful adaptations and to halt any changes that are not quite as successful in their tracks.

Clean and continuous optimisation of your e-commerce application is more successful and cost-effective over the long-term than a complete relaunch every two years.

How does provide support after you go-live?

  • Support contracts with Service Level Agreements (SLAs)
  • Support with tools such as Google Analytics
  • A/B testing
  • Optimisation via personalisation
  • Sales promotion measures
  • Trend analysis
  • Online support for system updates
  • Connection to newsletter tools
  • Info on legal changes

Contact us now!

Ania Hentz

Don't hesitate to contact me. I am here to answer your questions about features, prices and can show you best practice implementations via webcast.

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