Modules & Plugins - Extensions and additional functions for silver.eShop

Modules & Plugins

Extensions and additional functions for silver.eShop

silver.eShop is modular and built on a very flexible concept. You only implement the functions that you really need. You can add extra functionalities via plugins or additional modules. In this way the shop can be expanded step by step and grow with your requirements. A selection of the available modules and plugins:

Omnichannel

Icon Händlersuche

Dealer Search

Highlight local dealers or online shops of distribution partners to your customers and offer them additional purchase options.

Possible expansion stages:

  • (Local) dealer search
  • Dealer search with purchase function
  • Project specific extensions

More plugins for the Omnichannel:

Marketplace Connection

Customer Experience

Icon Produktkonfigurator

Product Configurator

Guide your customers step by step to their desired product with a visually appealing and user-friendly product configurator.

  • Filtering of products
  • Step-back option for the customer
  • Results page with top product and alternatives

More plugins for a better customer experience:

Personalisation | Mobile Scanner | Customer Center

Distribution

Preisanfrage Logo

Price enquiry

The price enquiry offers the customer an individual negotiation option, e.g. for particularly large purchase quantities

  • Article, quantity and desired date selectable
  • Request for special products
  • Negotiation tool for the sales department

More plugins for distribution:

Field Service Tool

More Plugins
Get to know all extra modules for silver.eShop
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Communication

Icon Online-Chat

Online Chat

Offer your customers prompt support at any time and advise them directly in your online shop with a chat function.

The online chat module supports shop customers exactly when they need help. For new items or products requiring particularly intensive consultation, your customer service can answer questions immediately via online chat. In the backend, you control exactly which criteria are used to activate the advisory function.

  • Online chat as a consulting tool
  • Flexibly configurable
  • Real-time analysis

More plugins for communication:

Newsletter Connection

Turnover increase

Icon Rating

Rating & Review

Customers trust customers. The integrated rating and review function enables direct feedback and provides customers with additional information.

  • Simple rating of products
  • Management and export of reviews in the backend
  • Filter and evaluation function

More plugins to increase sales:

SEO plugin | Synonym ManagerVouchers

Backend

Icon Punchout

OCI/Punchout

Punchout simplifies the procurement process for your key accounts and has proven to be an excellent tool for customer retention.

An interface between the customer's ERP and the shop allows your regular customers to automatically place orders directly from their ERP. Availability and individual prices of the customer are taken into account. The order is booked directly in the dealer's ERP.

  • Optimised e-procurement process for the customer
  • Interface allows access to external catalogue data
  • Automated orders directly from the ERP of the customer
  • For SAP and Dynamics NAV/AX/365

More plugins for the backend:

Cookie Consent | Translation Tool | Customer Management | Advanced Order Management

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