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New addon combines B2B product advisor and individual product configuration

12 Jan 2022
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A flexible add-on is available for Ibexa Commerce: The product advisor guides your B2B customers to the desired product in just a few steps. The add-on module can also be used as a product configurator. This enables customers to assemble complex products from components themselves.

Purchase advice for the B2B online shop

With a new add-on module for Ibexa Commerce, B2B dealers take their customer service in the online channel to a new level. The product advisor takes over the shopping guidance in the online shop. In simple steps, you lead your customer to the desired product. The buyer answers questions about their priorities and filters the products further and further.

The B2B customer can even specify which criteria are particularly important to them. A scoring weights all preferences and determines the top product for this customer. In addition, the purchasing advisor shows the customer the best alternatives to their recommendation.

Product configurator for customisable products

With the add-on, retailers offer a configuration tool that customers can use to compile products themselves from their desired components. To ensure the compatibility of the modules used, the product configurator takes into account dependencies between the individual parts. The plugin only offers customers components that match the selection they have already made.

Find out more about this and other additional modules for Ibexa Commerce here and download our brochure with all the plugins.

We will be happy to advise you on the various possible applications and on the implementation of the product advisor.

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