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Successful e-commerce with SAP

E-Commerce for SAP

A modern platform for e-commerce with SAP

Ibexa Commerce for SAP offers comprehensive online shop functions for successful e-commerce and is at the same time the basis for a comprehensive B2B Digital Experience Platform. The data and processes from your SAP are available securely and in real time in the online platform via the B2B-Connector middleware. Use the professional shop features to offer your customers an excellent user experience. 

Integrated e-commerce with SAP

Ibexa Commerce is an e-commerce solution for SAP that has been specially designed for B2B commerce and optimised for the requirements of the SAP ERP system. The shop software uses the processes coordinated in the ERP and adds an important additional sales channel for your company: B2B e-commerce.

The online shop is secure and fast because it uses a highly optimised integration for SAP: The B2B-Connector middleware with the appropriate adapter for SAP. Your customers see exactly the customer-specific prices defined in the ERP, regardless of how complex the pricing logic is in SAP.

In the ordering process, your customers choose from the existing delivery addresses. They can access invoices and delivery notes in the shop and immediately see changes that occur, for example, due to delivery delays. This not only saves your company time and money, but also increases customer loyalty, as the shop reliably provides the customer with the latest information from your ERP.

Your online shop is still accessible even if you carry out maintenance work in SAP. After all, your customers rightly expect e-commerce around the clock.


Using product data from SAP or PIM online

The online shop is able to import product master data from SAP. Even extensive product catalogues can be updated in a short time thanks to the perfectly tuned SAP interface in the e-commerce solution. Your employees maintain the products as they have done in the past. This reduces training costs and simplifies data maintenance.

In addition, Ibexa Commerce offers a very convenient way to enrich products in the shop with marketing texts, videos, images or PDFs.

Many clients use a product information management system (PIM) in addition to SAP. In a PIM system, product data for different channels can be maintained conveniently and centrally. As a result, the shop solution can process even complex product data much more quickly and easily. silver.solutions offers an interface for PIM systems to common solutions such as Contentserv, Informatica, OpusCapita (formerly JCatalog) or Akeneo.

It is also possible to integrate your SAP product lifecycle management system (PLM), e.g. to offer PDF documents or other documents in the shop.

A B2B e-commerce platform for your digital strategy

Today, a B2B shop solution for SAP should be able to do more than just sell. It must support the overall digital development of your company. Ibexa Commerce is part of a comprehensive Digital Experience Platform, the Ibexa DXP for B2B. The platform consolidates information and data from the various company systems and uses them to offer each customer an excellent shopping experience with personalised content and products.

For example, the web shop automatically offers individual product catalogues depending on the customer's assortment and presents the entire sales process online, including quotation requests, contract negotiations and framework agreements. All relevant after-sales activities such as service and return processes as well as repair orders are also digitally mapped. And not only that, the online platform has proven itself in many projects as an automated interface to the major e-procurement systems of suppliers and customers.

With the integrated full-fledged CMS system of the B2B DXP platform, B2B providers can also meet the current requirements for content-driven commerce. After all, e-commerce is more than ever about creating relevant content to stay ahead of the competition. In combination with clever personalisation, the customer is offered clear added value.

The digital mapping of the entire business processes is a fundamental part of the digital transformation. The B2B e-commerce software for SAP supports you in this and thus lays the foundation for a successful future.

Optimised SAP interface for the B2B shop

The B2B online shop uses the specially developed SAP e-commerce interface of the B2B-Connector for communication with your SAP system. The SAP adapter supports many SAP versions such as SAP R/3 or SAP 6.0. The Business Connector, SAP NetWeaver system (XI system) or SAP PI (Process Integration) can be used as technical interfaces. It is also possible to integrate an Enterprise Service Bus such as ESB X4 from SoftProject.

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