Are you looking for an e-commerce platform that integrates your ERP Dynamics NAV? silver.eShop for Dynamics NAV combines a future-proof web shop with the business processes and data available in the ERP: Prices, products and customer data come from your ERP. Take advantage of this important investment and rely on an e-commerce solution that brings your processes online.
silver.eShop for Microsoft Dynamics NAV was specially developed for the requirements of this modern and successful ERP system. It uses the approved processes in the ERP and delivers an additional and important sales channel for your company: B2B e-commerce.
silver.eShop is fast and secure as it employs highly optimised integration in Microsoft Dynamics NAV.
In the event that your NAV is unreachable, e.g. while you are performing maintenance work, the shop will nevertheless remain fully functional. Because your B2B customers rightly expect e-commerce that runs around the clock.
Your customers can see exactly the customer specific prices defined in the ERP, irrespective of the complexity of the pricing definition in your NAV system.
During the ordering process, your customers can choose from the existing delivery addresses. They can call up invoices and delivery notes from NAV in the shop and view the up-to-date dispatch status.
This saves not only time and money for your business, it also increases trust and customer retention, as your online shop reliably provides the customer with up-to-date information from your ERP.
E-Commerce with Microsoft Dynamics NAV
silver.eShop imports the product data which is already managed by your ERP system. Specially developed for the needs of NAV, even extensive product catalogues can be updated swiftly. Your staff manage and update the products exactly as they did before, which keeps training costs to a minimum and simplifies data maintenance.
In some Microsoft Dynamics NAV industry solutions, the ERP has been extended for instance to include additional text especially for marketing purposes. These texts and other industry-specific data can also be imported into the shop.
In addition, silver.eShop offers a convenient way to add content, videos, images or PDFs to your products. In this way, you can offer your B2B customers real added value with useful information and advice to increase customer satisfaction.
Do you use a Product Information Management System (PIM)? A PIM system can be used to conveniently and centrally record and store product data for a range of different channels. silver.eShop offers an interface which is specially developed for PIM systems - one that can process even complex PIM data quickly and easily. We have interfaces with all current PIM systems such as Contentserv, Informatica, OpusCapita (formerly JCatalog) or Akeneo.
The ideal B2B platform for your digital transformation
Nowadays, a modern B2B shop solution should be able to do more than simply sell, it has to support the digital development of your business as a whole. silver.eShop compiles data from the different company systems and uses this information to provide an optimum service to each customer.
Thus the web shop automatically offers individual product catalogues according to the specific customer segment, displays the entire sales process online (requests for quotations, contract negotiations, framework agreements etc.) and also digitally integrates and depicts all necessary after-sales activities (service and return processes, repair orders). And that’s not all. In many projects, silver.eShop has proven itself as a reliable and efficient automated interface with large e-procurement systems of suppliers and customers.
Using the integrated full-featured CMS system, B2B providers can also meet the modern requirements of Content & Commerce (also known as Content Driven Commerce). Because B2B e-commerce is about so much more than simply generating relevant content to stay one step ahead of the competition. Combined with clever personalisation and current data from Navision, significant added value is offered to the customer.
The digital integration of all company processes is a fundamental component of digital transformation. This is exactly where the B2B e-commerce solution for NAV can support you, laying the foundations for a successful future.
Best prerequisites for B2B shop integration in Dynamics NAV
Microsoft Dynamics NAV partners are familiar with and value the advantages of silver.eShop and the interface web.connector for Microsoft Dynamics NAV. Prefabricated processes for the most important integration processes make it easy to link silver.eShop to industry solutions or individually adapted NAV installations.
silver.eShop supports many versions of Dynamics NAV such as NAV 2009, NAV 2013 and NAV 2016 as well as Microsoft Dynamics 365 Business Central. The ERP interface supports both modern 3-tier installations and installations with the Microsoft Navision Application Server (NAS).